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Testing Packages

New Frontiers have devised a range of packages to enable you to test your staff or interviewees on various work based competencies. 
 

Work Place Assessment Packages


Sales Skills - Duration 36 minutes

  • Sales Simulation - 10 min: Simulates a 2 way sales call between agent & customer
  • Call Handling -8 min: A number of scenarios with variety of potential answers
  • Travel - 5 min: Tests ability to receive information from a headset and input to PC
  • Spelling Geography - 5 min: Tests spelling ability
  • Phonetic Alphabet - 8 min: Test knowledge of Phonetic Alphabet

Customer Services - Duration 31 minutes

  • Service Simulation - 10 min: Simulates a 2 way sales call between agent & customer
  • Complaining Customers - 8 min: Numerous scenarios with variety of potential answers
  • Travel - 5 min: Tests ability to receive information from a headset and input to PC
  • Phonetic Alphabet - 8 min: Test knowledge of Phonetic Alphabet

Languages - Duration 31 minutes

  • Translation - 5 min: Covers French, German, Spanish and Dutch
  • Travel - 5 min: Tests ability to receive information from a headset and input to PC
  • Spelling Geography - 5 min: Tests spelling ability
  • Team Work - 8 min: A number of work based scenarios and potential answers
  • Call Handling - 8 min: A number of scenarios with variety of potential answers

General Skills - Duration 34 minutes

  • Travel - 5 min: Tests ability to receive information from a headset and input to PC?
  • Spelling Geography - 5 min: Tests spelling ability?
  • Phonetic Alphabet - 8 min: Test knowledge of Phonetic Alphabet
  • Team Work - 8 min: A number of work based scenarios and potential answers
  • Call Handling - 8 min: A number of scenarios with variety of potential answers
     

Additional Assessments

Data Entry –  Duration 26 minutes
Variety of exercises assessing inputting speed and accuracy

General Assessments – Duration up to 35 minutes
Variety of exercises assessing literacy, numeracy, speed and accuracy

Accountancy Assessments - Duration up to 2 hours 35 minutes
Variety of exercises assessing knowledge and experience of Sage Line 50, Book keeping, Cash book & Petty Cash and Payroll.

Spelling - Duration varies
Variety of spelling tests available.

Microsoft Office 2007 / 2010  Duration up to 60 minutes
Measures ability on Microsoft Word, Excel and PowerPoint plus Outlook.

Question Builder - Build your own assessment designed to meet your specific needs.

For further details please contact your Account Manager or call New Frontiers on 0845 202 2222