http://www.newfrontiers.co.uk/executive/jobs/customer-services-jobs/SectorIDs/3.aspxThe latest from New Frontiers Jobs.Copyright (C) 5Airline Reservations Consultant – French Speakers My client is one of the world’s most prestigious and recognized airlines. My client urgently requires fluent French speakers to join their multi cultural reservations team. The offices are situated in prime location in the heart of Wilmslow, just seconds from the train station and local bus networks. You will work 37.5 hours per week throughout the opening of the call centre, which are Monday to Sunday from 07.30-20.30 to include 2 weekends per month As an Airline Reservations Consultant you will undertake an array of tasks & responsibilities: * Servicing corporate accounts and leisure customers in a busy and demanding environment * Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights, hotels, car hire and other ancillaries Airline reservations Consultant remuneration package: * Competitive salary - to £16000 * Bonuses * Generous holiday entitlement * Pension * Discounted holidays & flights * Free Parking Plus more!!!! Airline Reservations Consultant skill attributes: * Customer Services experience, travel experience not required! * Exceptional customer service & communication skills along with excellent attention to detail * Be able to work well under pressure & handle demanding enquiries. * Fluency in French For a fully confidential discussion on this French Speaking Airline Reservations Consultant job, please contact Tony on 0207 923 6428http://www.newfrontiers.co.uk/executive/vacancies/detail.aspx?id=2103Tue, 31 Aug 2010 16:51:23 GMTHotel Consultant 13-14k + Benefits Coventry – West Midlands Are you looking to break into Business Travel? Have you previous hotel experience in reservations? This leading business travel company have a rare and exciting opportunity to join them for a nine month contract. Working Monday – Friday – no shifts!! As a Hotel Consultant you will undertake an array of tasks responsibilities: * Service one major account in a busy environment * Dealing with client over the phone to book UK and international hotels * Contacting Hoteliers regarding queries Hotel Consultant salary package: * Salary depending on experience 13-15K * Excellent benefits package * Nine month contract * No weekends / evenings Hotel Consultant skills required: * Previous experience in a Hotel dealing with reservations * Or previous experience as a travel consultant * Excellent computer skills * Customer service and excellent communications skills For a fully confidential discussion on this Hotel Consultant job, please contact Zoe on 020 7923 6425 or email your CV. PLEASE NOTE! Due to the high volume of applications received only suitable applicants will be contacted. It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. For all the latest contract or temporary jobs logon to www.newfrontiers.co.ukhttp://www.newfrontiers.co.uk/executive/vacancies/detail.aspx?id=2087Thu, 26 Aug 2010 17:09:29 GMTAs a Customer Relations Executive you will undertake an array of tasks & responsibilities: • Provide exceptional customer service when resolving customer complaints • Responsible for assessing files for compensation / goodwill payments • Liaise with officials in order to avoid action been taken against the company • Report on all issues that arise at destinations • Follow up on any health and safety related issues and report back as required • Obtain full reports on complaints by communicating with all clients and suppliers • Help with ad-hoc projects as required • Assist with any amendments to and changes to up and coming holidays which may also have issues raised Customer Relations Executive Remuneration package: • Excellent salary • 20 days holiday • Industry related benefits Customer Relations Executive Skill attributes: • Previous Customer Relations/Service experience is essential • Excellent communication and written skills • You will have a positive Attitude and be a great team player • Competent user of MS Office, Outlook, Word and Excel • You will be self motivated, have the ability to use initiative and be an excellent problem solver • High level of accuracy and strong attention to detail • Knowledge of the ABTA code of conduct To apply for this Customer Relations Executive job, please contact Lisa McDonald. PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. For all the latest Customer Relations Exectuive jobs log on to www.newfrontiers.co.ukhttp://www.newfrontiers.co.uk/executive/vacancies/detail.aspx?id=1950Fri, 30 Jul 2010 12:06:25 GMTAirline Reservations Consultant – Dutch, Italian and German Speakers My client is one of the world’s most prestigious and recognized airlines. My client urgently requires fluent candidates who are either fluent Dutch, Italian or German speakers to join their multi cultural reservations team. The offices are situated in prime location in the heart of Wilmslow, just seconds from the train station and local bus networks. You will work 37.5 hours per week throughout the opening of the call centre, which are Monday to Sunday from 07.30-20.30 to include 2 weekends per month As an Airline Reservations Consultant you will undertake an array of tasks & responsibilities: * Servicing corporate accounts and leisure customers in a busy and demanding environment * Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights, hotels, car hire and other ancillaries Airline reservations Consultant remuneration package: * Competitive salary - to £16000 * Bonuses * Generous holiday entitlement * Pension * Discounted holidays & flights * Free Parking Plus more!!!! Airline Reservations Consultant skill attributes: * Customer Services experience, travel experience not required! * Exceptional customer service & communication skills along with excellent attention to detail * Be able to work well under pressure & handle demanding enquiries. * Fluency in Dutch, Italian or German For a fully confidential discussion on this Airline Reservations Consultant job, please contact Tony on 0207 923 6428http://www.newfrontiers.co.uk/executive/vacancies/detail.aspx?id=1940Wed, 28 Jul 2010 16:48:04 GMTAs a Customer Service Advisor you will undertake an array of tasks & responsibilities: • To contribute to the departmental and organisational goals through the delivery of service excellence and the achievement of agreed individual and team measures. • To issue tickets and documentation relating to customer holidays and other travel related products. • To effectively manage incoming and outgoing mail, ensuring all relevant and appropriate action is taken. • To deal with all enquiries and clients in a way that achieves the highest level of customer service whilst maintaining company standards. • To service both inbound and outbound calls from and to Customers other departments, tour operators and airlines to resolve queries efficiently. • To generate income for TGTG through amendments and ancillary services. • To maintain and follow procedures set out for the day to day administration of bookings. • To handle and log complaints within the guidelines provided. • To give guidance and support to administration assistants within the department • In addition to these functions, the employee is required to carry out such other duties as may be reasonably required to meet the needs of the business Customer Service Advisor Remuneration package: • Salary Competitive Customer Service Advisor Skill attributes: • Exceptional customer care professionalism • Exceptional verbal & written communications skills • Numerate • You will have excellent keyboard skills and be competent in Word, Excel, Outlook • Hours 9am -5.45pm Monday to Saturday (on a rota basis) • Experience in admin support To apply for this Customer Service Advisor Job, please email Lisa McDonald PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. For all the latest Customer Service Advisor jobs log on to www.newfrontiers.co.ukhttp://www.newfrontiers.co.uk/executive/vacancies/detail.aspx?id=1886Mon, 19 Jul 2010 11:44:23 GMT