Administration Executive - Surrey(20 mins from Central London) - 6 Month Contract - £14.5K

This hugely successful & dynamic online travel & lifestyle business which is currently making all the headlines for all the right reasons With big things on the horizon its no wonder people are queuing up to join this growing company.

Working in modern offices in a vibrant & friendly environment, a truly competitive salary and benefits package is on the table for the successful Administration Executive as well as almost limitless career progression within this rapidly growing company.

As a Administration Executive you will undertake an array of tasks & responsibilities:

* Monitoring of charter flight tickets, accommodation, transfers, and car hire vouchers to be dispatched to customers

* Arranging Ticket on Departure for Our customers where necessary.

* To be pro-active in chasing tickets direct with airlines to ensure adequate time to dispatch to customer

* To report daily on the volume of documents received and dispatched.

* To investigate and resolve all query tickets

* To work alongside the SST advising customers of a hotel change, cancellation or overbooking.

* To liaise with the SST in resolving issues to a satisfactory conclusion. To update all systems to reflect this.

* To advise customers of any flight change, cancellation or overbooking. To liaise with Tour Operators in resolving issues to a satisfactory conclusion. To update all systems to reflect this.

* To answer all emails received from customers and suppliers.

* To deal with all escalations in Marjorie.

* To Call Listen when required by Customer Services, Customer Relations and Sales with regard to any pre and after sales issues.

* To assist with any other duties which may need supporting within the department.

For a fully confidential discussion on this Administration role, please contact Dan on 020 7923 6424 or e-mail your CV

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

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