Supply Support Executive

This dynamic online travel company is currently seeking a Supply Support Executive to support the implementation of payments to hotel suppliers and to provide centralised relationship management.

Working in modern offices in a vibrant & friendly environment, a truly competitive salary and benefits package is on the table for the successful Supply Support Executive as well as almost limitless career progression.


As a Supply Support Executive you will undertake an array of tasks & responsibilities:

* Reset cards that have been declined
* Adjust card entry when required
* Cancel card and recreate if booking cancellations have fallen out of sync
* Reissue card if supplier has misplaced or lost the information
* Liaise with supplier to correct double charges
* Contact suppliers to resolve differences due to cancellations or no shows
* Investigate differences identified by the Accounts Payable team for invoice matching
* Generate card that suppliers can credit in cases of over payment, cancellations, no shows or incorrect generation
* Escalate ongoing difficulties to Managers
* Assist suppliers when relocations are required
* Liaise with the Customer Service team on issues that relate to customers as a representative of the supplier
* General supplier queries with bookings

Supply Support Executive remuneration package:

* Competitive basic salary, depending on experience
* Pension plan
* Private healthcare
* Life assurance
* First rate travel concessions

Supply Support Executive skill attributes:

* Previous experience in the travel industry in an accounts or administration capacity
* An innovative thinker when problem solving
* Ability to work well under pressure
* Professional and calm manner in dealing with difficult situations
* Good negotiator
* Strong communication skills
* Fluency in Spanish is highly desirable

To apply for this Supply Support Executive vacancy, please email your CV to Lisa.

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

For all the latest Supply Support Executive vacancies, log on to www.newfrontiers.co.uk





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