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Vacancy full details
Job Ref 11580
Job title CRM Executive
Salary £££££
Location West End London
Job description:

This is a rare and fantastic opportunity for a dynamic travel professional with extensive Customer Relationship Management skills to fulfil this role as a CRM Executive in this a well established online organisation!

As a CRM Executive you will undertake an array of tasks & responsibilities:

* To project manage the process of delivering and optimising the regular and ad-hoc email activity for the PoS they are responsible for Key Areas Of Responsibility:
* Manage the delivery of regular and ad-hoc email activity for the PoS that they are responsible for. * Ensuring that the EU vendor delivers the email campaigns for the PoS to the requirements and satisfaction of the PoS
* Working with the PoS and the vendor to develop and optimise the email creative/templates for the PoS they are responsible for
* Ensuring that the email links and deal content are implemented correctly within the email and that the prices are checked ad accurate
* Analysing the performance of emails and making recommendations to the PoS for changes or testing required
* Working with the vendor to develop new regular and ad-hoc campaigns to the requirements and satisfaction of the PoS
* Benchmarking the mail performance for the PoS that they are responsible for against the performance of other PoS
*  Working with Media Sales team to ensure partner/sponsor advertising opportunities are maximised in regular and new triggered campaigns
*  Working with Marketing teams to ensure that all communications sent to customers are on brand and consistent
*  Closely working with Product and Market Managers to ensure that inventory promoted in emails is optimised and that revenue opportunities are maximised.


CRM Executive remuneration package:

* Excellent salary for six month contract
* ££££
* Other benefits of temping

CRM Executive skills and attributes:

* University Degree or equivalent experience
* Experience in a CRM or direct marketing role
* High level of attention to detail
* Experience of managing email marketing campaigns
* Strong process/project management skills
* Experience with managing outside vendors such as direct marketing agencies and data service bureaus.
* Ability to anticipate issues, set priorities and proactively develop strong relationships both internally and externally * Ability to gain credibility and drive through ideas with colleagues Desirable * Experience of managing multi-country campaigns
* Html experience
* Copy writing experience
* Experience with loyalty and referral programmes.
* Experience in the travel industry or on travel related accounts

To apply for this CRM Executive job, please email Zoe Adams





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