TOUR OPERATIONS RESERVATIONS MANAGER

My client, a reputable specialist tour operator is seeking to recruit an experienced Travel Reservations Sales Manager.

Working with a team of seven travel consultants the position involves pro-actively and responsibly aiming to increase sales and offer an excellent service to the customers.

DUTIES OF TOUR OPERATIONS RESERVATIONS MANAGER

*Day-to-day running of the department
*Liaising via your Reservations Supervisor
*Arranging rotas
*Recruiting, training and motivating staff
*Setting sales targets and incentives for individual and the team
*Reviewing staff performance
*Making sure the team is well informed of special offers, late availability, erratas, stop-sells to ensure selling and to maximise overall sales
*Liaising with other departments especially operations & marketing to pursue excellent customer service
*Follow up calls to clients to promote repeat business and referrals.

TOUR OPERATIONS RESERVATIONS MANAGER EXPERIENCE REQUIRED:

*The ideal candidate MUST have previous management / team leader / supervisory experience within tour operations, or within a retail travel contact centre.
*You MUST have a proven background of exceeding sales targets and increasing custom and turnover.
* Consideration may also be given to retail travel managers, who can demonstrate clearly how the motivate staff to achieve and exceed sales targets.

TOUR OPERATIONS RESERVATIONS MANAGER PACKAGE

*There is a competitive and negotiable salary package available for the successful candidate, with a fantastic commission/bonus scheme.
*You will be working for a market leader in their field and be �a big fish in a small pond�!
* Salary will be around £20-25k depending on experience + bonuses

For consideration, please contact Tony on 0207 923 6428 or email your CV through for consideration.

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