Air Operations Executive (6 month contract)

This successful cruise company has a current vacancy for an Air Operations Executive. This is a great role with lots of variety and the successful candidate will need to have strong scheduled flights experience from an air product, a helpdesk or a ticketing background.

As an Air Operations Executive you will undertake an array of tasks & responsibilities:

* Updating new agents
* Refunds
* ADM/ACM investigation & reporting
* BSP Management, working closely with Finance team
* Manage and distribute queues
* Liaise with Guest Relations on airline issues
* Maintenance of airline information e.g. luggage allowance, fuel surcharge
* Responsible for coordinating staff travel
* Managing and maintaining category 35
* Liaising and assisting colleagues with excess work load within the Air Department
* Keeping up to date with contract addendums
* Crisis management with operational hazards such as Airline strikes

Air Operations Executive remuneration package:

* £19k pro rata
* Mon-Fri 0900-1730, approx one Saturday per month with a day in lieu
* 20 days holiday
* Season ticket loan
* Travel discounts

Air Operations Executive skill attributes:

* Fares and ticketing 1 & 2 qualification
* Experience & understanding of Amadeus CRS (or another major CRS)
* Strong relationship building skills with the ability to communicate at all levels
* Excellent telephone manner
* Excellent organisation skills with the ability to prioritise and deliver to tight deadlines
* Experience in a ticketing role, an air product role or a helpdesk role within the travel industry
* ADM�s experience would be advantageous


To apply for this Agency Operations Executive vacancy, please email your CV to Zoe

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

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