Customer Service Representatives
City Location

A fantastic employment opportunity for a well spoken and customer service driven individual to join one of the UK�s largest business travel companies has just come in hot off the press!!!!

This leading company are looking for a number of highly motivated and ambitious individuals with a proven background in the travel industry within customer services to join their well located City office to act as primary customer service contact.

As a Customer Service Representative you will undertake an array of tasks & responsibilities:
*You will be the main contact for client feedback and any issues
*Responsible for monitoring customer service and analysing service level trends
*Make recommendations and implement new ideas to improve on existing procedures
*You will be responsible for the integrity of all customer service related information within the offices.
*Working within large, friendly office

Customer Service Representative remuneration package:
*Extremely competitive industry salary
*Monday � Friday
*Season ticket loan possible
*Great pension plan
*Bonus scheme
*22 days holiday plus bank holidays

Customer Service Representative skill attributes:
*Proven experience within a customer service based role in the travel industry is essential
*The successful candidate will be highly customer service focused
*Excellent communication skills both written and verbal
*A proven ability to handle confrontation and to manage resolve conflict
*Drive to achieve results
*Analytical thinking and good problem solving techniques are essential


To apply for this great opportunity as a Customer Service Representative within a leading Business Travel organisation please call Vicky on 020 7923 6434



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