IT Roles In The Travel Industry

Published on: Wed 09 May 2018

Travel and tourism is a growing employment sector and accounts for a third of the global services trade. There are many rolesĀ other than the more obvious ones of tour guides and working as cabin crew on airlines. It is possible to use your IT skills and command a higher salary - particularly if you have an apprenticeship, diploma or a degree. Here are some of the top IT jobs associated with this industry.

GDS Trainer

Management of Global Distribution System (GDS) is one of the most important tasks, especially for the travel agents. Many leading travel management companies in the UK are looking for GDS trainers who have expertise in tools like Sabre. They are required to streamline the travel data accessibility and other booking requirements.

Technical Consultant

Technical consultants are necessary for any travel company to manage their in-house IT requirements or client communication. This job role encompasses multiple areas in IT that include designing and integration of software solutions, expertise in JavaScript, HTML or server-side experience with any of the latest server platform.

Digital marketing consultant

In this era of responsiveness, the travel companies are trying hard to get a competitive edge and flourish as a reputable brand in the digital landscape. Here comes the need for a digital marketing consultant. They are required to have multitasking IT abilities including web development and designing, SEO, and social media.

Travel App manager

Travel companies with single business apps need people who can look after the app management services to enhance customer experience at the tap of a finger. These apps allow the customers to book high-end vacations and activities, source sold-out concert tickets, and discover the best hotels and restaurants on the go. The travel app manager would require knowledge of the global market and extensive knowledge of destinations in North and South America, the Middle East, Europe, Africa and Asia. There would be the opportunity to be based in London or New York.

As world travel becomes more affordable, far-flung corners of the world seem ever closer. It is a viable prospect for increasing numbers of people to travel to distant places. Thousands of people every year begin and advance careers in this growing industry. Career paths chosen include roles in PR, admin, finance, IT and travel technology, with positions ranging from internships to CEO and MD level. If you are considering a career in IT, opt for any of these travel coordinator jobs in London.

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6 Attractive benefits and perks offered by travel companies in London

Published on: Tue 01 May 2018

Positions working for travel companies in London are well sought-after. It's an exciting industry to be in because the roles are ever-changing. Countries develop and continue to build new attractions and a traveller's 'places to see' list increases. If you're thinking about a job in the travel industry, here are some of the perks.

Travel discounts

If you're lucky enough to find travel company jobs in London, you'll likely benefit from some of the travel discounts on offer. You may be able to complete your travel bucket list quicker than you think, with complimentary stays at hotels, upgrades on flights and cheap hospitality packages. If hotels know you're a travel agent, you're likely to get the best service so they get the best ratings.

All expenses paid trips

If your job is to recommend specific areas to travel and specific places to stay, it's better if you have first-hand knowledge. It's no good trying to answer customer questions if you've never travelled to the area they're interested in. Because of this, you may get all expenses paid trips to ensure your knowledge is up to date and you can provide detailed suggestions to your customers.

You'll never be bored

The travel industry is unpredictable. So, if you want to find travel company jobs in London, you'd better be prepared to stay on your toes. Everything about the job is likely to change in the blink of an eye. From currency rates to countries that are safe to travel to and the best airline deals, to the most popular family adventure holidays. If you're looking for a challenge, it's a great choice.


Feel like taking a break from London? No problem. Being a travel agent means you have a skill you can take with you anywhere in the world. If you can speak more than one language, that's an even bigger bonus. If you like to move around a lot and want a job that gives you options, working in the travel industry will certainly broaden your horizons.

Satisfy your passion

If you love to travel and you've picked up some great tips along the way, you're probably eager to share them. Your passion will shine through as you give other travellers advice and excite them about places they may not have considered before. When you're passionate about travelling, you'll get real job satisfaction from working in the travel industry.

Job security

People always want to travel, and they'll always need help doing so. Even if your position is based on your sales performance, it will be much easier to make those sales if you have a love for travelling than in other sales jobs. No job is entirely safe in the current climate, but it's as good as you'll get.

What could be more exciting than working in one of the most famous cities in the world providing people with the opportunity to experience new cultures and see attractions and more importantly, helping to deliver peoples dreams!

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Qualities a Travel Consultant Requires

Published on: Tue 17 Apr 2018

If you are seeking a travel consultant job in London, you must first ensure that you have what it takes to get the job done. Here are some of the top attributes that all travel consultants must possess.

Excellent Customer Service Skills

As a travel consultant, you are often the first point of contact and therefore you should make a lasting impression. You should display a warm, friendly and outgoing personality that is inviting and will put the customer at ease. The ability to influence is advantageous along with sound negotiating skills.

Ability to Communicate Clearly

Interpersonal skills are a must due to the large number of customers and suppliers that you will be dealing with on a day-to-day basis. You must have excellent written and oral skills and the ability to develop relationships across the business. You must be able to communicate with confidence and get your point across clearly.

World Knowledge

You can't expect to advise customers on their travels if you don't have relevant knowledge, which is exactly why a solid knowledge of the world is essential. Knowing the difference between what constitutes a family destination and a party town is highly important, and although there is always more to learn, prospective travel consultants in London must already have a sound understanding. Bonus points if you have first-hand, extensive experience of certain areas.

Experience of Working Towards Targets

Most travel consultant roles are highly target driven, and so the right candidate must have a proven track record of hitting targets. You may have several targets to hit at the same time, and so the ability to work quickly and efficiently is desirable. If you work best when striving to meet deadlines, you may just be the right fit.

Able to Work on Own Initiative

Travel consultants must be proactive in their work and have the skills needed to prioritise their often heavy workload. This means you must be highly organised and have the ability to drop whatever you're doing to help your customers, only to pick it right back up where you left it later on.

Excellent Attention to Detail

You will be dealing with a large amount of detail, which means that ensuring your work is accurate is essential. You must see through the administration tasks, which include making all documentation is correct. This includes handwritten paperwork and computer documents, so having good IT skills is a must.

Landing a travel consultant role isn't as simple as just helping people to choose a holiday. Of course, your customer service skills can play a big part in this, but you must also possess the knowledge to be able to advise accordingly. There are also lots of behind-the-scenes, tasks such as prioritising a heavy workload and having the ability to effectively and accurately complete administration duties are essential.

If you believe that you have what it takes, then there's nothing to stop you from applying for that travel consultant role that you have been dreaming of.

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Qualities Required for Travel Coordinator Jobs in London

Published on: Thu 29 Mar 2018

Travel coordinators typically organise travel and itineraries for employees at their company. They work with multiple agencies to carry out their roles. There are many work environments that require travel coordinators.

Travel coordinators are increasingly sought after as businesses have an international reach. Many companies will have their own travel department, and others will rely on travel coordinators working in a travel agency. Whichever role you find yourself in, there are qualities in common that are essential for carrying out your roles and responsibilities as a travel coordinator in London. Here are six qualities you need for travel coordinator jobs in London.

Experience in the travel industry

Although not all vacancies will require you to have experience, especially if it is for an entry level job, work experience and relevant qualifications will make you an attractive prospect for employers. For careers advice and training, why not use a specialist travel and tourism recruitment service such as New Frontiers. There is a career advice section as well as an e-learning section for learning and development. Go online and search for travel coordinator jobs in London.

Excellent communication skills

In this role you will be communicating with your colleagues or clients as well as hotels, airlines, hire car companies and multiple venues. To ensure all parties are up to date on any planning, you need to have excellent communication skills. You are co-coordinating a project so communicating developments is your responsibility. Being clear and concise in electronic and verbal communication are essential.

Excellent organisational and administrative skills

As mentioned above, as you are co-coordinating it is your responsibility to organise all the distinct parts of the travel itinerary. This may be booking a simple flight or organising multiple trips and bookings with different colleagues consecutively. This requires excellent planning and administrative skills. Many companies will have software you need to be proficient at using, so be open-minded.

Ability to work under pressure

Travel requests can come at any time, so you need to be able to work under pressure. If you are responsible for many projects, time management skills are essential. You will be working to deadlines and need to meet the expectations of your clients/colleagues. Many people enjoy working under pressure; if you do, this is the job for you.


Last minute planning and problem solving may mean having a flexible approach to work, especially if there are different time zones to consider. This is something you can inquire about during interview but is quite often a feature of the job. The travel industry never sleeps, so occasional flexibility over working hours may be required.

Excellent budgeting skills

Many companies employ a travel coordinator to save money on travel costs. In any instance, there will be budgetary restraints to consider and as coordinator, you may be responsible for balancing the books. Being able to negotiate prices will be extremely helpful in this role as will managing expectations - telling someone that first class travel isn't possible on the company budget!

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10 Features Travel Job Seekers Must Look For In A Company

Published on: Fri 23 Mar 2018

If you want to work in travel, it is important to find a company that reflects your feelings and values - especially if you hope to have a career rather than just a job!

Whether you are looking for travel company jobs in London or a job that allows you to travel the world, finding the perfect job takes more than just reading a job description. Here are 10 features that all travel job seekers should look for in a company.

Is it a good personality fit?

It is important to find a company that makes you feel relaxed and happy, rather than isolated or alone, so take the time to think about how you would fit in at the company.

Will you get the chance to learn and grow?

If you prioritise personal growth and ambition, you should look for a company that will help you to learn and grow as you work. Ask at the interview about opportunities for progression and development.

Do you have similar values?

When it comes to the world of work, everyone has different values. Some people value the chance to experience new cultures, others value the chance to make lots of commission and some people simply value working in a fun and happy industry! For this reason, you should look for a company that has the same values as you as you will feel more passionately about your job.

Do you like the team?

You're going to spend a lot of time with the people you work with, so it is important to make sure that you like them. If you have an interview with a company, take the time to glance around the office to get a feel of the vibe, and if you get the chance try to speak to the people who work there. A trial day is a great way to meet those that you might be working with.

Will you learn transferable skills?

A job will pay you a wage, but a career will do much more than that; it will also teach you transferable skills that set you up for a great future.

Are there travelling opportunities?

If you are hoping to travel as you work, you should definitely find out if there are travelling opportunities before accepting a job.

Will you have stability?

One of the most important things a company should offer an employee is a stable job. What is their history and what are their plans will give you a good insight to the stability of the company.

Do you think you will succeed?

Most of your career success depends on you, but you also need a great employer behind you to motivate and push you to succeed.

Will you feel challenged?

Most people love to be challenged at work as they find simple jobs boring, so it is important to find a job that you think will challenge you.

All of these points contribute to a positive, happy workplace where you can thrive - so if you find a job that ticks all the boxes, it is probably the perfect job for you!

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